Terms of Service
These Terms of Service are a public offer of Individual Entrepreneur “Bakhat” (IE “Bakhat”), IIN/BIN 950813351349.
1. Service provider
Individual Entrepreneur “Bakhat” (IE “Bakhat”), director BAKHAT BAQYTZHAN GALYMGEREYULY, IIN/BIN 950813351349, registration document: Talon No. KZ19TWQ01682266 dated 19.11.2021, OKED 49410.
2. Provider address
legal, postal, and actual address — Republic of Kazakhstan, West Kazakhstan Region, Uralsk, Evraziyskaya St., 59.
3. Provider contacts
phone +78678746557, email steampayinfo@gmail.com, Telegram is listed on the support page.
4. Service
GameBalans, an internet service at https://gamebalans.com for creating Steam top-up requests without sharing a password.
5. Acceptance of the offer means creating a request and paying for the serv...
5. Acceptance of the offer means creating a request and paying for the service through an available payment method on the site.
6. Service scope
the service accepts a Steam top-up request using a Steam login, profile link, or friend code and provides the result after order processing.
7. Processing time
after payment confirmation, the order is accepted for processing. Processing usually takes from 3 minutes to 24 hours.
8. The service price is shown on the site before payment and includes the t...
8. The service price is shown on the site before payment and includes the top-up amount, service fee, and total amount to pay.
9. Payment is made cashless through payment instruments available on the si...
9. Payment is made cashless through payment instruments available on the site. GameBalans does not store or process client bank card data.
Account data
we do not ask for your Steam password, Steam Guard, email access, cookies, session token, or other login data.
Client responsibility
the client is responsible for the accuracy of the Steam login, profile link, or friend code. Incorrect data can delay completion.
Item 12
A refund is possible before order completion. After the service is provided, a refund may be unavailable. The detailed procedure is listed in the Refund Policy.
Item 13
If the order cannot be completed due to region or restrictions, we will contact the client.
Item 14
The service may request clarification if the order cannot be completed without additional information.
Item 15
It is prohibited to send passwords or access codes through the form, comments, or Telegram.
Item 16
GameBalans is not an official Steam or Valve service and does not represent them. All trademarks belong to their respective owners.
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Disputes are resolved through support before order completion or closure. Claims are accepted at steampayinfo@gmail.com.
Item 18
The relations of the parties are governed by the applicable laws of the Republic of Kazakhstan unless mandatory legal rules provide otherwise.
Bank details
JSC “Halyk Bank of Kazakhstan”, BIK HSBKKZKX, KZT account KZ79601A181000396891, RUB account KZ59601A181000397251.
Correspondent details
CB “Moskommertsbank”, Moscow, BIK 044525951, correspondent account 30101810045250000951, beneficiary account 30111810100001046516, beneficiary JSC “Halyk Bank of Kazakhstan”, Almaty, Kazakhstan, INN 9909108921, SWIFT BIC HSBKKZKX.
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